Our Story

Unleashing the Potential of the Recruitment Industry: Tackling Unconscious Bias

James was back on the jobs market for the second time in 18 months. Every day, he faced an onslaught of emails and app notifications letting him know about available jobs.

There was only one problem – the jobs did not match his skills, abilities or needs.

And if he was being served mismatched opportunities, employers were likely being shown unsuitable candidates.

James knew there was a market for his skills, but there was no way of telling any of the systems or platforms about the type of role he was looking for, so he couldn’t connect with employers who would benefit from his expertise.

James quickly realised that the recruitment industry had a problem. It was using blunt-instrument algorithms and processes that had little hope of matching the right candidate with the right opportunity – to the detriment of employers and job seekers.

The job marketplace and recruitment industry have not changed in decades. Global Net Promoter Scores for recruitment agencies average just 24, and none of the primary jobs boards scores above 50

To put that into context,  a world-class NPS is 80+

Forbes estimates the global job search and recruitment industry is worth more than US$200 billion.

After advertising a role,  it costs an organisation around $4,000 to interview, assess and complete the hiring process for each opening.

There has got to be a better way.

One that is fair, fast and fun for employers and job seekers.


Why HiR

HiR plays on the word 'hire', the practice of finding, evaluating, and establishing a working relationship with future employees, interns, contractors or consultants – our central focus.

Hir is also a gender-neutral pronoun used in place of him/her or his/her, and we believe recruitment should be blind to gender, race, background, sexuality, religion, disability or any other identifier.

Unconscious bias in recruiting can get in the way of putting the right candidate in the right role. Eliminating it clears the path between employers and candidates with the skills, experience, attitude, and commitment to grow their business.

rows of orange chairsrows of orange chairs